Our Policies
All orders are processed within 1–3 business days after receiving your order confirmation. Orders are not processed or shipped on Sundays or public holidays.
In case of high demand or unforeseen delays, order processing may take longer. Customers will be notified accordingly.
Estimated delivery timelines are as follows:
Standard Shipping: 4–7 business days
Remote Locations: 6–10 business days
Delivery timelines may vary depending on location, courier availability, and external factors.
Shipping charges (if applicable) will be calculated and displayed at checkout.
Free shipping may be available on prepaid orders or promotional offers.
Once your order is shipped, a tracking link/ID will be shared via email or SMS. Customers can track their orders using the provided details.
While we strive to deliver your order on time, delays may occur due to logistics issues, weather conditions, or other unforeseen circumstances. We appreciate your patience in such cases.
Customers are responsible for providing accurate shipping details. We are not liable for delays or delivery failures due to incorrect or incomplete addresses.
If delivery attempts fail due to customer unavailability or refusal, the order may be returned to the origin. Re-shipping charges may apply.
If you receive a damaged product or if items are missing, please contact us within 24 hours of delivery with supporting images or videos. We will review and resolve the issue promptly.
For any shipping-related queries, please contact our support team at:
Email: support@stardomenterprises.myalippo.com
Phone: +91 777 777 7777