Shipping & Delivery Policy

Shipping & Delivery Policy – Stardom Enterprises

Thank you for shopping with Stardom Enterprises.


📦 Shipment Processing Times

  1. All orders are processed within 1–2 business days.
  2. Orders are not processed, shipped, or delivered on weekends or public holidays.
  3. During high-demand periods (sales, festivals, etc.), processing may be slightly delayed.
  4. We will keep you informed through timely updates in case of delays.
  5. For unforeseen issues, our team will reach out via WhatsApp or Email.


🚚 Shipping Rates & Delivery Estimates

  1. We offer FREE SHIPPING pan-India on all products.
  2. Estimated delivery time: 3–5 business days.
  3. Maximum delivery window: 7–10 business days.
  4. Please note: Delays may happen due to bad weather, remote locations, or courier issues.
  5. Orders outside metro cities are typically shipped via air for faster delivery.


✅ Shipment updates will be shared via WhatsApp, Email & SMS.


🔗 Shipping Partners

We work with trusted courier partners to ensure safe & timely delivery:

  • Delhivery (Air)
  • Bluedart (Air)
  • Ecom Express (Air)


🆓 Shipping Charges: Zero
📦 Delivery Time: 3–5 business days (up to 10 days in rare cases)


💰 Cash on Delivery (COD)

  1. COD available on orders up to ₹2500.
  2. COD eligibility depends on courier serviceability in your area.
  3. No additional fees for opting COD.


📦 Shipment Confirmation & Tracking

  1. Once dispatched, you’ll receive a shipment confirmation with a tracking link.
  2. Tracking details become active within 24 hours of dispatch.


🧾 Duties, Taxes & Other Charges

  • Stardom Enterprises is not responsible for any local taxes, duties, or fees imposed after shipping.
  • Customers are solely responsible for such charges, if applicable.


📸 Damaged or Lost Shipments

  1. All products are carefully packed to prevent damage.
  2. If your package arrives damaged or tampered with, we take full responsibility.


To request a refund or replacement:

  • Please record an unboxing video showing the condition of the package.
  • Keep original packaging and damaged items intact.
  • Contact us via WhatsApp or Email with the video and order ID.
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