At Stardom Enterprises, we’re committed to delivering premium fashion that blends modern style, comfort, and quality. Every piece is designed with care, but we understand that sometimes an exchange or return may be needed. Our aim is to provide a seamless and transparent process for all our valued customers.
We offer an easy and customer-friendly return/exchange policy for apparel purchased through Stardom.
Please keep the following points in mind:
📹 Note: We highly recommend recording an unboxing video while opening your package. This helps us validate claims related to damage, missing items, or incorrect deliveries.
Refunds are only applicable in the following cases:
Refunds are not eligible in cases such as:
🕐 Refund Timeline:
Refunds will be initiated within 10–15 working days after the returned item passes our quality check. The amount will be credited back to your original mode of payment.